Terms of Service
Last Updated: September 2, 2026
These Terms of Service ("Terms") govern your use of the Alliance Marketing & Branding OKC website and services. By accessing our website or using our services, you agree to these Terms.
Services
Alliance Marketing & Branding OKC provides marketing, branding, creative, and digital services to Oklahoma City businesses. Specific services, deliverables, timelines, and pricing are outlined in individual service agreements or proposals.
We reserve the right to refuse service to anyone for any reason at any time. We may modify, suspend, or discontinue services with reasonable notice.
Service Agreements
When you engage our services, you will receive a detailed proposal or service agreement outlining:
- Scope of work and specific deliverables
- Timeline and key milestones
- Pricing and payment terms
- Revision policy and limits
- Client responsibilities and required materials
- Termination conditions
The service agreement takes precedence over these general Terms for specific project details.
Payment Terms
Payment terms are specified in your service agreement. Generally:
- Project-based work typically requires 50% deposit before work begins
- Monthly retainer services are billed in advance on the 1st of each month
- Invoices are due within 15 days unless otherwise specified
- Late payments may incur fees and work may be paused until payment is received
- All prices are in U.S. dollars
Client Responsibilities
To ensure successful project completion, clients agree to:
- Provide timely access to necessary materials, accounts, and information
- Respond to requests for feedback and approvals within agreed timelines
- Provide accurate information about their business and target audience
- Review deliverables promptly and provide clear, consolidated feedback
- Pay invoices on time according to agreed payment terms
Delays caused by client unavailability or late materials may result in extended timelines.
Intellectual Property
Upon full payment, clients receive ownership of final deliverables created specifically for their project (logos, website designs, written content, etc.).
We retain rights to:
- Display completed work in our portfolio
- Reuse general strategies, templates, and methodologies for other clients
- Any third-party tools, software, or licenses used in delivering services
Clients may not resell, redistribute, or claim authorship of our work as their own creation.
Revisions and Changes
Each service agreement specifies the number of included revision rounds. Additional revisions beyond the agreed scope may incur additional fees.
Significant changes to project scope after work has begun may require revised timelines and pricing. We will communicate any necessary adjustments before proceeding.
Termination
Either party may terminate services with written notice according to the terms in the service agreement. Generally:
- Project work: Client pays for work completed up to termination date
- Monthly retainers: 30 days written notice required; client pays through end of notice period
- Deposits and prepaid amounts for uncompleted work may be refundable at our discretion
Warranties and Disclaimers
We warrant that services will be performed professionally and with reasonable skill. However:
- We do not guarantee specific business results (rankings, traffic, sales, etc.)
- Marketing results depend on many factors outside our control
- Third-party platforms (Google, Facebook, etc.) may change policies or algorithms
- Services are provided "as is" without warranties beyond those explicitly stated
Limitation of Liability
Our total liability for any claims arising from services is limited to the amount paid for those services. We are not liable for indirect, consequential, or incidental damages including lost profits, even if advised of the possibility of such damages.
Confidentiality
We will keep confidential any non-public client information shared during our engagement. Confidential information does not include information that is publicly available, independently developed, or required to be disclosed by law.
Governing Law
These Terms are governed by the laws of the State of Oklahoma. Any disputes will be resolved in the courts of Oklahoma County, Oklahoma.
Changes to Terms
We may update these Terms from time to time. We will notify clients of material changes. Continued use of our services after changes indicates acceptance of the updated Terms.
Contact Information
Questions about these Terms? Contact us:
Alliance Marketing & Branding OKC
Oklahoma City, OK
Email: team@alliancemb.com
Phone: 405-653-0350
